Refund Policy

Refund & Return Policy

Overview

At Peak Performance Labs LLC, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.

Refund Eligibility

We offer refunds under the following conditions:

  • Fraudulent or unauthorized transactions
  • Defective or damaged products

Only one refund per product is allowed. To initiate a refund, valid order details must be included in your request.

Refund Process

Approved refunds will be processed within 10 business days after your request is received. To request a refund, please contact us at:

Return Policy

Both opened and unopened products are eligible for return. To initiate a return, please follow these steps:

  1. Contact customer support within 30 days of receiving your order to request return authorization.
  2. Once authorized, return the item to:
    • Peak Performance Labs LLC
    • 3500 South DuPont Hwy
    • Dover, 19901
  3. Customers are responsible for return shipping costs.

Refunds will be issued within 10 business days after the returned item has been inspected.

Customer Responsibilities

It is the customer's responsibility to:

  • Contact customer support to request return authorization.
  • Return the item within 10 days of delivery.
  • Cover the costs of return shipping.

Contact Information

If you have any questions or need further assistance, please reach out to us:

  • Peak Performance Labs LLC
  • 3500 South DuPont Hwy
  • Dover, 19901
  • Email: contact@peakhairlab.com
  • Phone: +1 (504) 457-9431

Thank you for choosing Peak Performance Labs LLC. We appreciate your business!